Returns & Exchanges
At GLO Skin Body, we want you to be completely satisfied with your skincare journey. If a product isn't the right fit for your skin, we offer a 30-day return policy for most items in our collection.
Check Eligibility
Ensure your item is unopened, in its original packaging, and within 30 days of purchase; for allergic reactions, please include a photo of the skin's response.
Contact Support
Email our glow experts at [email protected] with your order number and the reason for your return to receive a Return Authorization (RA) number.
Pack and Ship
Securely package your items with the RA number clearly marked on the outside and ship them back using a trackable courier service of your choice.
Receive Refund
Once our warehouse inspects the returned products, we will process your refund or store credit within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
